You are now using PetPoint 5.0! Read What's New on the home screen. Watch the webinar video at Support > Learning Center. Click to read more!
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Empowering Animal Welfare
Remember Shelter ID
Remember User Name
What's new in PetPoint from 4/25/2017
Welcome to PetPoint 5.0!
to visit the new Online Help Guide
to read the Pethealth Post.
PetPoint 5.0 Deployment
At this time, we are working on resolving the following issues experienced with PetPoint 5.0 today:
Contracts generate in Print Preview with blank sections
Medical: Vaccination certificate-Not able to select certificate
Reports Website: Outcome Reports:
Server Error in '/'Application-Parameter 'JurisdictionID is not valid for its type when selecting Jurisdiction
Animal - Animal View Report: Click Details button-Internal error message
Report Website: Cash Drawer Closing-Not able to select a specific Cash Drawer
Pop Up Blockers and Reports Website - April 24th
Are you having trouble running reports? When you click submit does nothing happen? It could be the settings on your browser and the new Reports Website. Please check your pop up blockers, set the new report website up as an allowed site and "always allow pop ups."
Person Search - April 7th
There is a known issue affecting person searches in PetPoint. If you are searching by name with a small number of characters, you may receive unexpected results. We have identified the source of the issue and a resolution is in testing. We expect the issue to be resolved in a deployment at the end of April. If you are experiencing unexpected results, searching with full names or a different criteria like, address, phone number or email will improve your results.
Are you looking for more accessible and exciting learning opportunities?
Check out our
by logging in and going to Support > Learning Center
In the new PetPoint Learning Center you will find recordings to previously held webinars available to you 24/7! Use them to brush up on your own PetPoint knowledge or use them to help train new staff and volunteers.
to view the list of live trainings.
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and the property of Pethealth Software Solutions (USA) Inc. and are used under license.
Tuesday, April 25, 2017