Please sign in to continue
Shelter ID:
User Name:
Communication Center
What's new in PetPoint from 6/28/2016

Untitled Document Release Notes for Tuesday, June 28, 2016
Changes and enhancements released overnight to your database:
  • Fixed an issue causing photo sizing to not stay within the row settings causing alignment issues in documents, kennel cards and reports.
  • Added "Result Comment" as an available value in builders Medical > Medical: Test> Result Comment.
  • Added Quick Tips related to filtering for one day and making changes to scheduled reports.
  • Added "UserID" as an available value in all builders Reports, Document and Kennel Cards allowing clients to populate a field that will display the user's name that is running the report.
Temporary Change to Opt-In Consent for Adoptions for U.S. Clients
Pethealth is dedicated to protecting privacy and insuring that personal information is kept current, confidential and secure. We are committed to strict guidelines of confidentiality and security to responsibly safeguard our customer's information. We are in the process of making updates to our Opt-In Consent language for all PetPoint clients that will begin on July 6, 2016.

Beginning Wednesday, June 29, 2016, we will be making a temporary change to the Opt-In Consent language in the Outcomes – Adoption Details tab ONLY, for U.S. clients. This change will include some additional consent language in the Opt-in Consent section of the Details tab with a Yes/No selection dropdown. This change will be in place through July 5th. Beginning on July 6, 2016, the full Opt-In Consent changes will be in place, which will affect all clients.

There will be no opt-in changes for groups in the following states: CA, FL, SC, and NH.

Please click here to find further details on this change.

Coming Soon to PetPoint U.S. Clients: Changes to 24PetWatch Pet Insurance
Pethealth, provider of 24PetWatch Pet Insurance, is making the transition from our current underwriter, Praetorian Insurance Company, to The North River Insurance Company. The process of moving to a new underwriter will require us to temporarily suspend offering the 24PetWatch Pet Insurance products, both the Gift of Insurance and our Core product.

We know the Gift of Insurance is valued by your organization and adopters – so we’re happy to report that there is a plan in place throughout the transition. From June 29th, 2016 through to September 2016 we will be offering products from the Hartville Pet Insurance program underwritten by the United States Fire Insurance Company, including a Trial product for adopters that will provide 30 days of accident coverage at no upfront cost.

Please click here to find further details on this change.

Basics and Beyond: PetPoint Summit Seminars - Now Available Online!
We invite you and your organizations to join us for the fully interactive and complete Summit courses now available online. The Basics and Beyond series promises to take users a step beyond data entry and help to make PetPoint a tool to make work flow more smoothly as well as understanding your organization and then animals in it more clearly.

These classes will be listed as Basics and Beyond and each class will be hosted by an expert PetPoint Trainer! So please join us for the following:
    Intake and Outcome: Improving Entry to Bolster
    How can real-time entry save your staff time and increase your data’s value? Join us for this interactive session to find out!
    • Monday, June 27th at 4:00 pm EDT

    Data-Driven Decisions – Using PetPoint to Identify Bottleneck
    How can PetPoint be used to help identify your organization’s bottlenecks and keep your organization moving towards it goals? Join us for this interactive session to find out!
    • Tuesday, June 28th at 4:00 pm EDT

    PetPoint Tips & Tricks
    Ready for some PetPoint Pro-tips? Join us as we share some of our PetPoint staffer’s favorite tips, tricks, and shortcuts. And be sure to bring your favorite tips and tricks to share during this interactive session!
    • Wednesday, June 29th at 4:00 pm EDT

    Accurate and Valuable Data – Housekeeping Best Practices for Your Database
    Join us as we build an Action Plan to help you proactively monitor and maintain your data, making it accurate and valuable!
    • Friday, July 1st at 4:00 pm EDT
Click here to sign up. Space is limited, so be sure to sign up today!

Upcoming Learning Lab Webinars:
    Enterprise Builder Basic Workshop:
    Join us for this four part series running weekly each month. We start with Basics-101 and graduate to Custom Kennel Cards, Documents and Crosstabs. Click the link below to see session days/times and to register.
    Enterprise Advanced Builder Workshop:
    In our advanced classes, we will take a closer look at the details of Builder creation and help you unlock the secrets of formulas, filters, filling in a template and combined reports. Click the link below to see session days/times and to register.
Click here to register and learn more about all of our online learning opportunities. classes.
    Pethealth Complimentary Online Training Sessions have moved!
    As of June 1st, all Training sessions previously located in the PetPoint Event Center are now located in the PetPoint Training Center. You may view and register for sessions by clicking here to open the Training Center and learn more about all of our online learning opportunities.
The S.O.S. (Support Open Sessions) are your chance to meet with a trainer, bring your questions and get answers live!
Sessions are held every Monday, Wednesday, and Thursday. Click here to drop in and get the help you need.
  • Monday at 2 pm – 3 pm Eastern
  • Wednesday at 12 pm – 1 pm Eastern
  • Thursday at 4 pm – 5 pm Eastern
Copyright © 2004-2016 Pethealth Inc. (
Tuesday, June 28, 2016