| 12:00pm – 5:00pm | Registration |
| 1:00pm – 2:15pm | Grill the Guru: Individual sessions, by appointment (4 Simultaneous Sessions) |
| 2:15pm – 2:30pm | Networking Break |
| 2:30pm - 3:45pm | Grill the Guru: Individual sessions, by appointment (4 Simultaneous Sessions) |
| 3:45pm – 4:00pm | Networking Break |
| 4:00pm – 5:15pm | Grill the Guru: Individual sessions, by appointment (4 Simultaneous Sessions) |
| 6:00pm & 6:15pm | Shuttle Bus Departs to Lucky Strike from Hyatt Lodge |
| 6:30pm - 10:00pm | Billiards & Bowling @ Lucky Strike (Enjoy this opportunity to network with your fellow participants at this fun event! Includes open Bowling & Billiards, Soda/Wine/Beer, Pizza, Salad, Dessert) |
| 9:30pm & 10:00pm | Shuttle Bus Departs to Hyatt Lodge from Lucky Strike |
| 7:00am – 8:00am | Continental Breakfast & Registration |
| 8:00am – 8:15am | General Session: Welcome & Opening Remarks |
| 8:15am – 9:15am | General Session: Using PetPoint To Tell Your Story Promote your work to the media using your organization's and PetPoint's Aggregate Data to support your life saving work. |
| 9:15am – 9:30am | Networking Break |
| 9:30am - 10:45am | Summit Sessions – Track Workshops • Mastering the Basics: PetPoint Operations – Enhancing your Intakes and Outcomes• Advancing your PetPoint Potential: Advancing Your Medical Module • Grill the Guru: Individual sessions, by appointment (4 Simultaneous Sessions) |
| 10:45am – 11:00pm | Networking Break |
| 11:00pm – 12:15pm | Summit Sessions – Track Workshops • Mastering the Basics: Medical, Follow-up, and Reports – How To's and How Not To's• Advancing your PetPoint Potential: Time-Saving Genius of the Follow-up Module • Grill the Guru: Individual sessions, by appointment (4 Simultaneous Sessions) |
| 12:20pm – 1:30pm | Lunch & Learn Raising Money For Your Organization: How to use the Petango Store, 24PetWatch Microchips and ShelterCare Pet Insurance to create much-needed income for your organization. |
| 1:45pm – 3:00pm | Summit Sessions – Track Workshops • Mastering the Basics: Hot Stuff: Using Redesigned Hotline to Quantify your Impact on the Community• Advancing your PetPoint Potential: Making Your Case – The Case Module • Grill the Guru: Individual sessions, by appointment (4 Simultaneous Sessions) |
| 3:00pm – 3:15pm | Networking Break |
| 3:15pm - 4:30pm | Summit Sessions – Track Workshops • Mastering the Basics: Show How You Care-Activity• Advancing your PetPoint Potential: Licensing – The Basic, Advanced and Online Way • Grill the Guru: Individual sessions, by appointment (4 Simultaneous Sessions) |
| 4:30pm – 4:45pm | Networking Break |
| 4:45pm – 5:30pm | General Session: Wrap-up Day 1 – Who Are the People in Your Neighborhood? |
| 6:30pm – 9:00pm | Cocktails and Dinner at Hyatt Lodge |
| 7:00am – 8:00am | Continental Breakfast |
| 8:00am - 9:15am | General Session: Can you read dog? Learn the science behind temperament tests and dog behavior research, which provided input into the Behavior Module and Petango Pet Match |
| 9:15am – 9:30pm | Networking Break |
| 9:30pm – 10:45pm | Summit Sessions – Track Workshops • Mastering the Basics: Flexibility and Freedom in the Foster Module• Advancing your PetPoint Potential: Adoption Advantage - Profile, Behavior, & Petango • Grill the Guru: Individual sessions, by appointment (4 Simultaneous Sessions) |
| 10:45pm – 11:00pm | Networking Break |
| 11:00pm – 12:15pm | Summit Sessions – Track Workshops • Mastering the Basics: Community Assistance thru Services: Pet Request, Lost/Found, Equipment Rental• Advancing your PetPoint Potential: Personalizing your Kennel Cards, Documents, & Reports with Enterprise Builders • Grill the Guru: Individual sessions, by appointment (4 Simultaneous Sessions) |
| 12:20pm – 1:30pm | Lunch & Learn Sneak Preview: Enterprise Phase II |
| 1:45pm - 3:00pm | General Session: Shhhh…PetPoint Secrets, Tips & Tricks, and Ask the Experts What don't you know about PetPoint? |
| 3:00pm – 3:15pm | Closing Remarks & Survey |