Microchip Registration

 

 

Where do I go to order microchips?

 

Just click here:  https://www.24petwatch.com/MicrochipOrderForm.aspx

 

What kind of resources are there for Microchipping Clinics?

 

We have many, please see more information on the 24PetWatch website.

 

How does PetPoint use Microchip Information?

 

PetPoint automatically sends registration information to 24PetWatch when an animal has a microchip and an Ownership Record is created.

 

*Please note: Adopters/Owners are encouraged to contact to 24PetWatch to confirm registration. Please allow 24 hours for information to be updated in 24PetWatch.

 

How do I register an animal’s microchip when an animal is active?

The microchip registration information will be sent to 24PetWatch when an Ownership Record is created as part of the Outcome Operation (Adoption, Return to Owner, Clinic, and some Service outcomes).

 

 

Please Note: All microchips will automatically be registered with 24PetWatch, however non 24PetWatch chips will not be automatically updated with their respective manufacturer; you, or the new adopter, will be responsible for doing so.

 

How do I register the microchip when an animal has an outcome and an ownership record has been created?

If an animal has a previous Outcome or Ownership Record, use the Edit Animal > Identifications Tab, add the microchip number and emergency contact information, click Save, and the new microchip information will be sent to 24PetWatch. If an Ownership Record is not found, one can be added using Edit Ownership/Guardianship, which will allow users to create a new Ownership Record. This will attach the person and animal records to each other and send the registration to 24PetWatch.

 

How do I register the microchip if the animal is not in PetPoint?

 

Animals that are not currently in PetPoint can be registered with a microchip number in several different ways, depending on the situation.

·        Edit Ownership/Guardianship

Using Edit Ownership/Guardianship will allow you to create a person and an animal record and connect them with an Ownership Record. This will attach the person and animal records to each other and send the registration to 24PetWatch.

·        Care Activity

Care Activity will also allow you to create an Ownership Record, when the animal is inactive or needs to be added to PetPoint. A person must be added to the activity and users must check the Create Ownership/Guardianship Record checkbox for an Ownership Record to be created.

·        Licensing

Using the License module will also allow you to create an Ownership Record, when the animal is inactive, has a microchip added to its record and is issued a license.

 

Which microchip company uses which format?

 

A chart listing the microchip companies and showing the formats that are present in their chip number system is shown below.  
Some points to know:

-        No chip number can start with a letter.

-        No chip number is over 15 digits in length, or less than 9.

-        If a chip number has alpha characters in it, it can be only 10 characters in length.

-        Chip numbers must be either 9, 10 or 15 characters.  Nothing in between should be accepted. (Eg. 11, 14, etc)

 

 

Issuer in PetPoint

Chip Company Typical Format Sample
24PetWatch 24PetWatch ISO 15 Digits, always starts with 982 982009101597287
24PetWatch 24PetWatch non-ISO 10 Characters, alpha numeric; starts with 0a1 (ZERO, A, 1) 0A10014D5A
911 Pet 911 Pet Starts with 911  
Adeqid Adeqid 15 Digits; always starts with 932

932001000507537

AVID AVID USA 9 Digits; starts with a ZERO or ONE

69854721

185751241

AVID

AVID Canada non-ISO (same for FriendChip, Canada Chip and CKC) Starts with ONE, ends with A; 10 characters 145673541A

AVID

AVID Canada ISO 15 Digits; starts with 965 965000000000570
Crystal Tag/ResQ/PetLink Crystal Tag/ResQ/PetLink 15 Digits, always starts with 981 981010000038141

Datamars

Datamars 15 Digits, always starts with 981 981010000038141
EIDAP/AKC Reunite EIDAP 15 digits, always starts with 968 or 956 968000000528475

Found Animals

Found Animals 15 Digits, always starts with 981 981010000038141
Home Again Home Again ISO 15 Digits, always starts with 985 985121005348623

Identrac

Identrac 15 Digits, always starts with 967

967000000000001

I-CAD

I-CAD 15 Digits, always starts with 250

250268710299091

MicrochipID Systems/Buddy ID

Microchip ID Systems, Inc. 15 Digits, always starts with 933

933000120040978

Microchips4Solutions (M4S)

M4SID Chips are 10 characters; start with either ‘0a00’ (Zero, A, Zero, Zero) or ‘0a01’ (Zero, A, Zero, One) or ‘0c00’ (Zero, C, Zero, Zero), can also be 15 digits ISO (Starting with 952 or 939)

0a00857521

0a01859748

0c00189328

952010101012123

939023789298188

NanoChip

NanoChip 15 Digits, always starts with 99 997382936473829

NEDAP

NEDAP 15 Digits, always starts with 984 984020013185753
Pet Key Pet Key Starts with 941 941001200048994
Pet Protect ISO (UK) Pet Protect ISO (UK) 15 digits, always start with 960 960568974589653
Petidco / Smart Tag Petidco / Smart Tag Starts with 900 900085000115784
PetNet (Canada) / HomeAgain (US) (same for AKC and Companion Animal Recovery) PetNet (Canada) / HomeAgain (US) (same for AKC and Companion Animal Recovery) 10 Characters, alpha numeric 453F031F25
Trovan/InfoPet Trovan/InfoPet 10 characters, alpha-numeric; at this point starts with 000 (zero zero zero) or 7E or 7F 00068E9E9C
Virbac ISO (UK) Virbac ISO (UK) 15 digits, always start with 978101 978101235689748

 

 

What if I entered the wrong microchip number for an animal?

 

If the animal is active, a user with appropriate permissions can delete the microchip from the animal record, add the new microchip and click Save. The microchip will be registered when an Outcome Operation with an Ownership Record is completed for that animal.

 

 

If the animal is inactive, a user with appropriate permissions can delete the microchip, add the new microchip and click Save. If an Ownership Record is attached to the animal the information will be updated and sent to 24PetWatch.

 

What if I switched microchips with another animal?

 

A user with appropriate permissions should delete the microchips from both animals, add the correct microchips to both animals and click Save. If the animals have existing Ownership Records, the microchip information will be sent to 24PetWatch.

 

What if an animal has two microchips?

 

In PetPoint, an animal can have only one microchip in the Microchip ID Field. If an animal has two microchips, add one microchip in the Microchip Id Field on the Identifications tab. The other microchip can be added on the Identifications tab as a Pet ID Number with the Pet ID Type set to Additional Microchip.  Please note, the second microchip added in the Pet ID Type field will not be registered automatically. Contact 24PetWatch directly to register the second microchip.

 

What if I adopt out an animal that has a non-24PetWatch microchip?

 

In order to continue to provide the gift of insurance to the adopters who have a non-24PetWatch chip, a fee will be associated for the adopted animals who are processed through your database. Your current 24PetWatch chip purchase qualifies that animal for the gift of insurance once implanted. Any of those not purchased from 24PetWatch will see that charged assigned and billed on a quarterly basis.

 

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Last updated May 2017