- Where do I go to order microchips?
- What kind of resources are there for Microchipping Clinics?
- How does PetPoint use Microchip Information?
- How do I register an animal’s microchip when an animal is active?
- How do I register the microchip when an animal has an outcome and an ownership record has been created?
- How do I register the microchip
if the animal is not in PetPoint?
- Which microchip company uses which format?
- What if I entered the wrong microchip number for an animal?
- What if I switched microchips with another animal?
- What if an animal has two microchips?
- What if I adopt out an animal that has a non-24PetWatch microchip?
Just click here: https://www.24petwatch.com/MicrochipOrderForm.aspx
We have many, please see more information on the 24PetWatch website.
PetPoint automatically sends registration information to 24PetWatch when an animal has a microchip and an Ownership Record is created.
*Please note: Adopters/Owners are encouraged to contact to 24PetWatch to confirm registration. Please allow 24 hours for information to be updated in 24PetWatch.
The microchip registration information will be sent to 24PetWatch when an Ownership Record is created as part of the Outcome Operation (Adoption, Return to Owner, Clinic, and some Service outcomes).
Please Note: All microchips will automatically be registered with 24PetWatch, however non 24PetWatch chips will not be automatically updated with their respective manufacturer; you, or the new adopter, will be responsible for doing so.
How do I register the microchip when an animal has an outcome and an ownership record has been created?
If an animal has a previous Outcome or Ownership Record, use the Edit Animal > Identifications Tab, add the microchip number and emergency contact information, click Save, and the new microchip information will be sent to 24PetWatch. If an Ownership Record is not found, one can be added using Edit Ownership/Guardianship which will allow users to create a new Ownership Record. This will attach the person and animal records to each other and send the registration to 24PetWatch.
Animals that are not currently in PetPoint can be registered with a microchip number in several different ways, depending on the situation.
Using Edit Ownership/Guardianship will allow you to create a person and an animal record and connect them with an Ownership Record. This will attach the person and animal records to each other and send the registration to 24PetWatch.
Care Activity will also allow you to create an Ownership Record, when the animal is inactive or needs to be added to PetPoint. A person must be added to the activity and users must check the Create Ownership/Guardianship Record checkbox for an Ownership Record to be created.
Using the License module will also allow you to create an Ownership Record, when the animal is inactive, has a microchip added to its record and is issued a license.
A chart listing the microchip companies and showing the formats that are present in their chip number system is shown below.
Some points to know:
- No chip number can start with a letter.
- No chip number is over 15 digits in length, or less than 9.
- If a chip number has alpha characters in it, it can be only 10 characters in length.
- Chip numbers must be either 9, 10 or 15 characters. Nothing in between should be accepted. (Eg. 11, 14, etc)
Issuer in PetPoint
|Chip Company||Typical Format||Sample|
|24PetWatch||24PetWatch ISO||15 Digits, always starts with 982||982009101597287|
|24PetWatch||24PetWatch non-ISO||10 Characters, alpha numeric; starts with 0a1 (ZERO, A, 1)||0A10014D5A|
|911 Pet||911 Pet||Starts with 911|
|Adeqid||Adeqid||15 Digits; always starts with 932||
|AVID||AVID USA||9 Digits; starts with a ZERO or ONE||
|AVID Canada non-ISO (same for FriendChip, Canada Chip and CKC)||Starts with ONE, ends with A; 10 characters||145673541A|
|AVID Canada ISO||15 Digits; starts with 965||965000000000570|
|Crystal Tag/ResQ/PetLink||Crystal Tag/ResQ/PetLink||15 Digits, always starts with 981||981010000038141|
|Datamars||15 Digits, always starts with 981||981010000038141|
|EIDAP/AKC Reunite||EIDAP||15 digits, always starts with 968 or 956||968000000528475|
|Found Animals||15 Digits, always starts with 981||981010000038141|
|Home Again||Home Again ISO||15 Digits, always starts with 985||985121005348623|
|Identrac||15 Digits, always starts with 967||
|I-CAD||15 Digits, always starts with 250||
MicrochipID Systems/Buddy ID
|Microchip ID Systems, Inc.||15 Digits, always starts with 933||
|M4SID||Chips are 10 characters; start with either ‘0a00’ (Zero, A, Zero, Zero) or ‘0a01’ (Zero, A, Zero, One) or ‘0c00’ (Zero, C, Zero, Zero), can also be 15 digits ISO (Starting with 952 or 939)||
|NanoChip||15 Digits, always starts with 99||997382936473829|
|NEDAP||15 Digits, always starts with 984||984020013185753|
|Pet Key||Pet Key||Starts with 941||941001200048994|
|Pet Protect ISO (UK)||Pet Protect ISO (UK)||15 digits, always start with 960||960568974589653|
|Petidco / Smart Tag||Petidco / Smart Tag||Starts with 900||900085000115784|
|PetNet (Canada) / HomeAgain (US) (same for AKC and Companion Animal Recovery)||PetNet (Canada) / HomeAgain (US) (same for AKC and Companion Animal Recovery)||10 Characters, alpha numeric||453F031F25|
|Trovan/InfoPet||Trovan/InfoPet||10 characters, alpha-numeric; at this point starts with 000 (zero zero zero) or 7E or 7F||00068E9E9C|
|Virbac ISO (UK)||Virbac ISO (UK)||15 digits, always start with 978101||978101235689748|
If the animal is active, a user with appropriate permissions can delete the microchip from the animal record, add the new microchip and click Save. The microchip will be registered when an Outcome Operation with an Ownership Record is completed for that animal.
If the animal is inactive, a user with appropriate permissions can delete the microchip add the new microchip and click Save. If an Ownership Record is attached to the animal the information will be updated and sent to 24PetWatch.
A user with appropriate permissions should delete the microchip from both animals, add the correct microchips to both animals and click Save. If the animals have existing Ownership Records, the microchip information will be sent to 24PetWatch.
In PetPoint, an animal can have only one microchip in the Microchip ID Field. If an animal has two microchips, add one microchip in the Microchip Id Field on the Identifications tab. The other microchip can be added on the Identifications tab as a Pet ID Number with the Pet ID Type set to Additional Microchip. Please note, the second microchip added in the Pet ID Type field will not be registered automatically. Contact 24PetWatch directly to register the second microchip.
In order to continue to provide the gift of insurance to the adopters who have a non-24PetWatch chip, a fee will be associated for the adopted animals who are processed through your database. Your current 24PetWatch chip purchase qualifies that animal for the gift of insurance once implanted. Any of those not purchased from 24PetWatch will see that charged assigned and billed on a quarterly basis.
Last updated May 2017